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What
is benchmarking?
Benchmarking is:
- Applying common, consistent standards, methods, observations, measurement
- Identifying common metrics for process, costs, and other measures of quality
- Using quantitative and qualitative standards to compare performance over time
- The continuous process of measuring internal outcomes, processes and practices against strong competitors, peers, or recognized leader
Benchmarking is a multi-step process: measuring internal progress and external standing. Benchmarking builds on a set of community standards as the baseline for continuous improvement.
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How
can benchmarking help your institution?
For higher education and distance learning administrators, benchmarking reinforces outcomes assessments and facilitates the valuation process. Benchmarking provides the foundation for informed decision-making.
Need more information about benchmarking or how to establish a system within your institution or program?
Contact Melissa Fleischmann at 1.866.395.IQAT™.
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